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Privacy Policy

Last updated: 19/10/2026

Corina’s Cakes respects your privacy. This policy explains what personal information we may collect through our website and when you contact us or place an order, how we use it, and how you can contact us about it.

Who we are

Corina’s Cakes is a custom cake business based in Somerset West, South Africa.

For privacy questions or requests, contact us at:

Email: corina.hmk@gmail.com
Phone or WhatsApp: 079 907 5151

Information we may collect

Depending on how you contact us and order, we may collect:

  • Your name and contact details, such as your phone number, email address and WhatsApp number.
  • Order details, such as the cake design, size, flavour, collection date and any delivery or collection arrangements.
  • Information you choose to share about an event or cake design. Please avoid sharing sensitive personal information unless it is needed for your order.
  • Payment and transaction information needed to confirm and manage an order. We do not intend to collect or store your full card details through this website.
  • Messages, enquiries, feedback, and information you provide through any website contact form.

Our website hosting and analytics are provided through Cloudflare. The analytics system used for this website does not use tracking cookies, according to our web developer. Cloudflare may process technical information, such as your IP address and information about your browser or device, to deliver and protect the website and provide analytics.

How we use information

We use personal information to:

  • Respond to enquiries and provide quotes.
  • Discuss designs and confirm, prepare, and fulfil cake orders.
  • Arrange collection or delivery where offered.
  • Process or confirm payments and keep appropriate business records.
  • Respond to feedback or resolve issues.
  • Maintain, protect, and understand use of our website.
  • Meet legal or regulatory obligations.

We will not use your contact details for marketing messages unless you have agreed to receive them or the law otherwise allows it. You can ask us to stop sending marketing messages at any time.

When we share information

We may share information only where reasonably needed to run the business or meet a legal obligation. This may include sharing relevant details with:

  • Website hosting, security, or analytics providers, including Cloudflare.
  • Communication services you use to contact us, such as WhatsApp or email.
  • Payment providers or financial institutions involved in a transaction.
  • Professional advisers or public authorities where required by law.

These providers may process information in or outside South Africa. Their handling of information is subject to their own terms and privacy practices.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes described above, including to manage an order, respond to a query, maintain required business records, or resolve a dispute. We may keep some records for longer where the law requires it.

Keeping information safe

We take reasonable steps to protect personal information against loss, unauthorised access, or misuse. No method of sending or storing information can be guaranteed completely secure.

Your choices and rights

Subject to applicable law, you may ask us to:

  • Confirm whether we hold personal information about you.
  • Provide access to, or correct, personal information we hold about you.
  • Delete information that we no longer need or are not legally required to keep.
  • Stop using your information for direct marketing.

To make a request, contact us using the details above. We may need to verify your identity before responding. You may also raise a privacy concern with the Information Regulator of South Africa.

Changes to this policy

We may update this policy from time to time. The latest version will be posted on this page with its updated date.